Returns & Refunds
Returns & Refunds
We want you to love your socks. If something isn't right, we'll make it right.
30-day return policy
You have 30 days from delivery to request a return. To be eligible, items must be unworn, unwashed, and in their original packaging. For hygiene reasons, we can't accept returns of socks that have been worn.
How to start a return
Email us at support@truecompressionsocks.com with your order number and the reason for your return. We'll reply within 24–48 hours with return instructions.
Refunds
Once we receive and inspect your return, we'll process your refund to your original payment method within 5 business days. You'll get an email confirmation when it's done. Depending on your bank, it may take a few extra days to appear on your statement.
Wrong size?
No problem — exchanges for a different size are free. Just email us within 30 days of delivery and we'll sort it out.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, email us with a photo within 7 days of delivery and we'll send a replacement at no cost — no need to return the original.